YIKES! My LinkedIn Profile is Missing!

by Meg Guiseppi on January 15, 2010

Think it can never happen? 

Steve Tylock wrote a must-read post at The LinkedIn Personal Trainer about this horrifying possibility, When Accidents Happen…

He talked about someone whose entire LinkedIn account vanished — with all his connections, Groups, EVERYTHING!

Can you imagine how difficult it would be to remember and rebuild it all?

LinkedIn membership is growing exponentially but apparently its system isn’t keeping up. You may have noticed that sometimes things don’t work the way they should.

What could cause LinkedIn to lose an account? Steve suggests these possibilities:

  • Some data entry person pressed the wrong keys.
  • A technology failure corrupted the data – where your account was stored.
  • Another user reported you for “bad” behavior and LinkedIn closed your account.
  • Some hacker broke into your account and LinkedIn closed it because of spam.
  • Some mischievous individual broke into your account and closed it through the control panel.
  • OR, it may disappear for no apparent reason.

Don’t fret. You can avoid the distress of starting from scratch, should your profile ever go missing. LinkedIn lets you back up your account with just a few easy clicks.

In the drop-down menu at the top of your home page, under “Profile”, click on “View profile” and look directly to the right of your profile photo. You should see a few little icons in a row, starting with “Print this profile”. Next to it you’ll see the “Download as PDF” icon. Click on it and save the file somewhere you’ll be able to find it later, if you need to.

I advise you to back up regularly, every month or so. Why not? It’s so easy to do.

Can you guess what I did in the midst of reading Steve’s post? Righto! I PDFed my profile. What are you waiting for?

Related posts:

The 20 Most Common LinkedIn Mistakes

My free e-book: “Executive Branding and Your LinkedIn Profile: How to TransformYour Executive Brand, Resume, and Career Biography Into a Winning LinkedIn Profile”

{ 11 comments… read them below or add one }

1 Meg Guiseppi January 17, 2011 at 7:20 am

Thanks for commenting, Simon. I’m so glad my post was there to help you right when you needed it. Maybe it’s time for you to update your LinkedIn profile anyway?


2 Simon Spencer January 14, 2011 at 6:05 pm

Thanks for this info – I came on today and found that this has actually happened to me. My entire profile is gone!

It will be a struggle to rebuild all my information, but at least I know there will be a way for me to back it up in the future.

3 Meg Guiseppi January 26, 2010 at 3:06 pm

Thanks for commenting, Steve.

It’s scary to think of losing everything, isn’t it? I’m glad LinkedIn has mechanisms to safeguard our profile and contacts.


4 Steve Ruge January 26, 2010 at 2:40 pm

I never really paid attention to either of these tools – backing the main profile or contacts up. Thanks for an excellent article, as well as excellent comments for further research!

5 Dr. Nikhil January 16, 2010 at 10:02 am

Hi Steve and Meg,

Thanks for pointers on Exporting LinkedIn connections.

Have a great 2010!

– Nikhil

6 Meg Guiseppi January 15, 2010 at 2:58 pm

Hi Steve,

Thanks very much for dropping by and commenting. Your post was so helpful, I had to share it with my readers.

Sorry I overlooked your instructions on backing up connections. How embarrassing! I need to go back and do it. Thanks for setting me straight.

Best wishes for a healthy, prosperous 2010!


7 Steve Tylock January 15, 2010 at 11:41 am


Thanks for mentioning that here – that article made honorable mention in the “top reads of 2009” category;-)

On the Connections aspect – you can backup your connections as well – refer to the post at http://www.linkedinpersonaltrainer.com/archives/when-accidents-happen/

Groups – that’s not an option, but unless you’re really active in how many groups it shouldn’t be so awful. You could go to that page and print them off if you’re really worried about it.

New thing to think about – make sure you’re only on the site once! Check that out on the front page.

Best of success in 2010,

Steven Tylock
The LinkedIn Personal Trainer

8 Meg Guiseppi January 15, 2010 at 11:14 am

Hi Daulton!

Thanks for commenting and re-tweeting. Great tip to use your LinkedIn profile PDF for career documentation. A problem with that is you end up with a document that can be over 6 pages!

I appreciate your continued support!


9 Daulton West, Jr. January 15, 2010 at 10:23 am

Great tip.
Better to backup frequently and not take risks. Y0u can also use the PDF copy as part of your career documentation. I just put mine on my ASocialMediaChampion4U website under documents so that it is included with my career information.

Thanks for sharing Meg,
– Daulton

10 Meg Guiseppi January 15, 2010 at 7:43 am

Dr. Nikhil, thanks for commenting.

You bring up a good point. The PDF doesn’t capture Groups and contacts. I hope LI remedies this. If anyone knows a fix, I hope they’ll chime in here.


11 Dr. Nikhil January 15, 2010 at 6:43 am

This is really a critical issue. However, I doubt saving profile as pdf really helps much.

Pdf saves only the personal profile and recommendations. Here saved recommendations is one thing which LinkedIn user can use to get them replicated to new account. Personal profile is comparatively straightforward for a LinkedIn user to replicate in case LinkedIn account gets vanished.

One key reason why people use LinkedIn profile is the list of their professional contacts and the groups they are member of. Unless these are saved and made restorable, I doubt backing up LinkedIn profile will serve much purpose.

Hope LinkedIn guys are listening, and going to do something soon about it.

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